Why are brokerage charges missing from the invoice? How was an invoice calculated?
Problem: An invoice did not calculate as expected, or some charges were missing. Need to determine the reason
Solution:
Under SHIPMENTS - Activity Log
- Search for the invoice number
- Check the log, far right column
- It will break down how charges were added or were skipped and why

Once you fix the schedule or otherwise you can even test in the customer setup screen
- Under Setup -> Customers
- Create/Edit customer and load customer
- Once you have inputed a brokerage schedule there is a "TEST" button you can use to test a file number against

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