Problem:

An incorrect exchange rate is being applied.

Solution:

For each of the affected files, perform the following steps

Please send an exchange rate query by going to: 
Main Menu: 19 - 9 - 3 (Exchange File), for each currency.
Once you receive the feedback from Customs with the corrected exchange  - on the B3, a change needs to be made to either the currency or the direct shipment date and then change back to the correct value - this reloads the corrected exchange rate.

A change needs to be made to either the currency or the direct shipment date and back. This will trigger the correct currency exchange rate.

For older files, there was a notice released from CBSA on incorrect currency rates. Here is the notice.